Privacy and Security
You own your data
Organised Fitness is an online appointment management system which stores personal information about an individual or company (Organisation) as provided or entered by that company or individual. Organised Fitness will only store information what is entered by the Users of an Organisation. The data entered by the Users of an Organisation remains the property of the Organisation and Organised Fitness will not use nor make available for use any of this information without permission of the Organisation.
You control who has access to your data
The data entered, or imported on instruction, by the Users of an Organisation is stored securely in a database and is only accessible to the approved Users of the Organisation. The Administrator of the Organisation (Administrator) will have full control over who is invited to be a User. A user name and password is required in order to access an Organisation's information in Organised Fitness.
It is the User’s responsibility to keep their passwords safe. It is the Administrator’s responsibility to ensure that any Users that are invited to use the Organisation’s account have permission to view the Organisation’s information stored in the Organised Fitness account.
Organised Fitness, Organised Fitness’s staff and Organised Fitness’s partners do not have access to the User’s passwords and are therefore unable to access the Organisation’s account or data without receiving an invitation from the Administrator.
Organised Fitness monitors system usage
Organised Fitness has access to and may use aggregate information such as number of associated Users, number of transactions and billing information for the purpose of billing and monitoring server and software performance as well as for other internal purposes of Organised Fitness.
Organised Fitness will never access the details of any financial transaction entered and stored in the Organised Fitness system. Organised Fitness will never access system usage history for a specific identifiable user, except where granted permission by the User to assist with resolution of a system issue or error.
Organised Fitness staff and key commercial partners can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using Organised Fitness so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure Organised Fitness data warehouse facility.
Your data is sent securely across the internet
Organised Fitness Servers have GeoTrust issued security certificates so all data transferred between the Users of an Organisation and the Organised Fitness Servers is encrypted. However, the internet is not in itself a secure environment. Users should only enter, or instruct the importation of, data to the database within a secure environment. This means that the User’s browser must support the encryption security used in connection with the Organised Fitness Servers.
Organised Fitness stores your Data in the location Organised Fitness considers will give the Organisation and its Users most efficient access from wherever in the World they may be. Access and storage controls via the Software and the Website are however administered by Organised Fitness in Australia as the holder of that Data (Organised Fitness can be contacted here). Where an Organisation or User accesses or inputs Data from somewhere other than the country where the Data is stored or to be stored, the Organisation and the User consent to that Data being transferred from one country to the other (including via any intermediate country) as a function of transmission across the internet.
Organised Fitness does not store your credit card details
If you choose to pay for Organised Fitness by Credit Card, your credit card details are not stored by Organised Fitness and cannot be accessed by Organised Fitness staff.
Your credit card details are encrypted and securely stored by eWay Australia to enable Organised Fitness to automatically bill your credit card on a recurring basis.
Organised Fitness will give you access to your data at any time
On request, Organised Fitness will provide the Administrator with a full export of the Organisation’s data in a common file format determined by Organised Fitness.
The Organisation’s data may be permanently deleted by Organised Fitness 90 days after the Organisation stops paying to use Organised Fitness, or at the Administrator’s request.
Your browser stores no information that will identify you or your organisation
Organised Fitness utilises "cookies" and other technical measures which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally or contain any other information about the User or the Organisation, but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.
Organised Fitness will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information for any purpose which is not incidental to the normal use of the Organised Fitness web site.
You can opt-out of any email communications
Organised Fitness sends billing information, product information, service updates and regular customer newsletters to registered Users via email.
Where appropriate email communication will contain clear and obvious instructions describing how the User can opt to be removed from the mailing list. Organised Fitness will immediately remove any User upon request.
The Organised Fitness website may contain links to third-party websites. Organised Fitness takes no responsibility for the privacy practices or content of these websites.
This policy may be updated from time to time
Organised Fitness reserves the right to change this policy at any time and any amended policy will be posted on this web page along with the 'Last Updated' date changed to reflect when the modifications to this policy were made.